We want you to love your purchase. If something is not right, this policy explains how returns, exchanges, and refunds work.
Eligibility
- Return requests must be made within 7 days of delivery.
- Items must be unused, in their original condition and packaging, with proof of purchase.
- Custom-cut, made-to-measure, installed, and clearance items are not eligible for return unless they arrive damaged or defective.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos so we can arrange a replacement or refund.
How to request a return
Contact our team with your order number and the item(s) you would like to return. We will confirm eligibility and arrange collection or drop-off.
Refunds
Once the returned item is received and inspected, approved refunds are issued to the original payment method within 7–14 business days. Delivery charges are non-refundable unless the item was damaged or incorrect.